In almost all cases customers come to your business because they have a problem and believe that you may have the solution. Whether you do, or whether you can build enough trust with the customer to let them solve their problem is up to you.

In the day to day workings of a business some things can be out of your control, but building customer relationships should always be in your control. You can make alot of excuses like: Well there are larger competitors; We can not provide the same service; We have different clients; We don’t cater to those types of customers. What types of customers? Have you made some assumptions about your customers? Perhaps there are more reasons as to why they are standing before you.

The most successful businesses build relationships with customers. Oh well we’ve heard that before. A relationship should be an ability to understand why that exact customer has chosen you and given you an opportunity to show them why they chose you and make them feel good. Having left your business with a memorable and positive impression is the most important thing.

Some good rules and ?’s to follow in developing more customers are:

Build a relationship with the customer.

Understand their situation.

Emphathize with their concerns.

What are their concerns?

Why do they have these concerns?

What solutions have they tried?

Why are they in your store?

What are 2-3 solutions to solve their problem?

Let them make the final decision, let them own the decision.

Just help them with the process.

That is all they desire, they do not want to be sold, they are tired of being sold things they do not need. Give them the information to buy the product they WANT.

Once you do this you will have a happy customer that will be more willing to tell other people about your business, and isn’t that what it is all about. Till next time.

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This is the fact of the world : People need MONEY to fulfill their needs and wants.
And other fact : Some people earn money easily, and some other take the hard way.

Smart people are looking for a business opportunity that can earn passive income with less efforts, small investment, but with great opporunity to earn a lot of passive income.

I’ll tell you why I choose Network Business Marketing :

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1. Passive Income and Great Cash Flow

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I’m gonna ask you this : Would you like to work for the rest of your life? Or would you prefer to retire but still get recurring income each and every month; same amount, and even more?

I got a lesson from Robert Kiyosaki’s Rich Dad Poor Dad : in order to make more money in a shorter time, we cannot rely on our own effort, money and power; we need the power of LEVERAGE. And Network Marketing has the BEST leverage power in generating passive income.

Network Business Marketing is really a high way to financial freedom; even Kiyosaki himself said, “”If I had to do it all over again, rather than build an old style type of business, I would have started building a Network Marketing business.”

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2. The Best Support you can have!

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When you are doing a network marketing business, you will get lots of help from your uplines.

Why would they help you? Because your success is their success. If you fail, it’s their failure too! So, they will help you as much as they can so you can be succeeded as fast as possible.

Especially when you are very new to the business, your uplines will be so helpful.

So, why Online? Why not just the old way of Network Marketing Business?
Well, read along…

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3. The Internet is Booming

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In my opinion, the virtual world is already larger than the real world itself.

People goes online from everywhere; from their PC at home, office or school, from their laptops, PDA, and even cell phones with GPRS technology.
They are attach to the internet, even addicted.

What can’t you do on this virtual world? You can play games, chat with people anywhere in the world, get some information, and even do business!

And here’s the best thing : It’s automatic and still growing!
It’s like having a store, opens 24/7, without you being there to supervise, and everything is working smoothly.

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4. Work from anywhere, Total Freedom!

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Can you imagine yourself earning passive income while you are having a vacation with your family? Or would you rather do it my way : work from my bed with my PDA, hugging my pillow under my cozy blanket

No boss, no office hours, it’s your total freedom, you can choose your working time, you can choose where to work from.

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5. Multiple Stream Income

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The best thing of Online Network Marketing is it only takes a few hours a day. 2 or 3 hours is enough, it’s only about promoting your web sites and replying e-mails. So, you can use your time for something else.

Personally, I work freelance as a translator and graphic designer, so I am still free. At anytime I want to take some time off, just call the “boss” and tell him “hey boss, I’m off this week, see you next week.”

So, this is my formula : Internet + Network Business marketing = Great Passive Income = Financial Freedom .

Imagine yourself 4 to 5 years from now : young, retire, and rich! What can you do? Enjoy the world with your own way!

Opportunity doesn’t come twice. Decide now!

Best Regards,
Myra Susanti

http://www.best-online-business-opportunity.com/

Myra Susanti has managed to earn hundreds of dollars passive income only a few months after joining an Online Network Marketing.

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A service business is much different than other businesses. When designing a sales program and strategy for a service business or an on-site service business it makes sense to know your target market and which types of customers will provide your company with the most profits. As a salesperson it behooves you to study the customers and the competition’s offerings.

Cold calling is important in service businesses and so is direct mail brochure advertising. Once you have a list in a geographical area of the customers you wish to call upon to see if there are potential prospects for your service then it is a matter of contacting them and finding out if they are interested in purchasing what you have to offer.

A service business makes money by saving other people money. Even an efficiently run business is not as efficient with the services you can provide them. Chances are they specialize in what they do and indeed do it very well and then again so do you with selling a service business to another business, which may need to understand this.

You need to educate the customer so they can appreciate the efficiency at which you can work and save them time and money. A service business that sells to consumers or homeowners needs to educate the consumer to the fact that you are efficient and experienced at what you do and you can do it better than the customer with better results and much faster. Please consider this in 2006 when doing sales for a service business.

Lance Winslow

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Is customer service a department in your company? Is customer service simply the title of an order entry department? Is customer service an empty shell, long on rhetoric but short on delivery? Does the term customer service actually mean anything, or is it a leftover expression from an era of days gone by?

Superior customer service is indeed alive and well alive and working at many progressive companies, both large and small. Customer service is not simply a term or a department, but rather an attitude and a manner of doing business. It boils down to caring and adhering to the golden rule…”to do unto others as you would have them do unto you.”

Superior customer care has declined to such an extent that some firms are actually promoting their own efforts at providing customer service as a unique benefit of dealing with their firm. Unfortunately, that is an apt description of the current state of customer service provision from most companies. Most companies do not get it. They are so consumed with the bottom line that they miss one of the most important factors in growing their business: The customer is king. He always has been and always will be. Customers, customer satisfaction and retention should drive all other facets of a company.

The relevant cost of acquiring a new customer is high. Marketing, advertising and other functions utilized to attract new customers are expensive and require a period of time to work successfully. Many prospects do not become new customers until perhaps the 7th or 8th exposure to the company’s marketing efforts. Customer service then, is the cost of retaining that customer. Customer retention should be a driving force behind the successful operations of every company. It simply makes good business sense to keep that new customer as well as those repeat customers. How often is a new customer “soured” because of a perception of poor attitude or lack of caring on the part of an employee?

Depending on the type of business operation, companies must embrace developing superior customer service in a variety of modes. In a small retail or food establishment, where minimum-wage workers are often employed, this is difficult. One area that is destined to improve how customers are treated is for the owner of the company to treat their employees fairly, with respect and with a receptive attitude concerning their ideas. This attitude and practice will spillover and the end customers will often be treated in the same manner. The mid-size and large companies must provide specific training for all employees, especially for those with any direct contact with customers. Employees must be cognoscente of what is expected by their employer, the importance of their dealings with the customers and how the implementation of these policies directly impacts their own success and employment. Simply stated, if there are no customers, there is no need for their job.

Place yourself in your customers’ shoes. That should be easy since we are all customers sometimes, no matter what we do for a living. How do you like to be treated? Do you want to be forgotten? Do you feel that the company you do business with should value you and your business? Do you appreciate little “extras” that are not always necessary but pleasant and beneficial? When you are pleased with your treatment from a firm, are you happy to make recommendations to your family and friends about dealing there? Learn to transfer these answers into the way you treat your customers. The golden rule applies.

Human nature, being what it is, is the common thread among us all. We all want to be treated fairly, confirmed of the value we bring and have a sense that others care about us. We are all other people! In many ways, regardless of ethnicity, religion or background, we all want the same things. Remember this fact and do your part to offer superior customer service by performing your duties in a manner reflective of the way you also wish to be treated. Your success is guaranteed. If this attitude is encouraged in every department in every company, customer service will never be a department, but rather the attitude or mindset of the company. As the sum of its internal parts, the firm will reflect this mindset guaranteeing superior customer service and previously unheard of customer retention.

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If you own a truck wash business or you are a salesperson for a truck washing company it behooves you to understand the trucking industry backwards and forwards. It is important that you do a lot of cold calling and you never miss anybody in the Yellow Pages who owns the trucking company or a fleet of vehicles.

Each and every potential client and customer or prospect must know that your truck wash exists and that you want their business and promise to give them great service. If it is a local fleet then they need to know that you will put them ahead of other trucks if they are in a jam and need the services immediately.

Additionally you should set a time to meet with the dispatcher, the owner of the trucking company if possible and the chief of maintenance. You should be on a first name basis with the dispatcher’s of major trucking lines, which haul through your area and by your truck wash. They should be able to call you up and verify that a truck driver will be coming into your truck wash and at a specific time.

You should also be able to call them up and verify that a truck which has just come in can be washed and that the dispatcher approves it being paid out and issues a purchase order number. You need to develop a personal relationship with these companies if you want your truck wash to grow and always be busy. Consider this in 2006.

Lance Winslow

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